Cancel an order: After orders are processed in our system, they have 4 step.
“ New Order” “Searching Stocks” “Parceled up Products” “Sent”
Order can be canceled FIRST three step, but can not be canceled the last step “Sent”
The orders, which delivered to COURIER, can not be canceled. In this kind of situation, you should follow the return procedure.
To Cancel received payment : After order be cancelled, all the received money WILL BE paid back to customer without deduction by the same payment way.
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